Frequently asked questions

• Which benefits do I get for registering?

  Once you register, you do not need to introduce your data ever again while buying at amarcord-store.com. Furthermore, we will inform you about our exclusive offers, special discounts and many other interesting opportunities.

• How do I register?

  It's very easy, just click on “new user's registration” once you have chosen the products you want to buy, and introduce the required data.

• Forgot my password. What can I do?

  In case you forgot your password, just click on “forgot your password?”, and you will receive an e-mail with the new password.

• Once registered, how can I modify my personal details?

  Click on “my account” in the upper right side of the page and re-type the personal details you wish to change. Don't forget to click on the "save" button once introduced the correct data.

• How can I pay?

  We offer different payment methods like VISA, PAYPAL or Cash on delivery. The cash on delivery option is charged with 5,00 € in every delivery and is only available for deliveries in Spain..

• How long does it take to receive my order?

  Delivery in Spain takes 24-48 hours after placing the order, using the best shipping companies in the market (SEUR, STU, etc.)

  The goods are sent on the same day the order took place if it has been confirmed before 5:30 pm. Otherwise it will be sent the next working day (consult Calendario Laboral de la Comunidad de Madrid).

• Where will I receive my order?

  In the delivery address you chose, excepting P.O. Box. Do not forget you have the option to chose a different delivery address from the personal one. This is very useful in case you want to make a gift, if you spend most of the time in the office or you just plan to be away from your home address for a while.

• How are the cufflinks packed?

  Every pair of cufflinks comes in a hard paper box with the Sologemelos logo. This packaging is valid both for offering the cufflinks or to store them.

• How much do you charge for delivery?

  Delivery charges are different depending on the delivery address.
  
  Next you can find the details:
  
  Spain (Inland) 5,50€
  Balear Islands – Mallorca 7,90€
  Baleares – Other islands 8,90€
  Canary islands 30,00€
  Ceuta and Melilla 30,00€
  Portugal 5,00€
  Italiy 5,90€
  France 7,00€
  United Kingdom 7,00€
  
  We ship to anywhere in the world, other countries, please check shipping costs.

• How do I return a product?

  In case you want to return a product, you have 30 days from the delivery date. Contact our helpline (+34 91 591 91 92) and we will pick up the product where delivered. It is mandatory to show your purchase receipt as well as the document enclosed with it. You must return the unwanted items in their original condition. Delivery charges are not refund.